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Celoxis requires a dedicated email account to work. So, you need to ask your system administrator to create a mail account on your mail server. If you use an ISP and don't have your own email server, you can create an account with your ISP. 

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We recommend the mail-user-name as 'celoxis'. Celoxis will read and send emails using this email account just like you do from your email client.

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