Celoxis application requires a dedicated email account to work. So you will need to ask your system administrator to create a mail account on your mail server. If you use an ISP and don't have your own email server, you can create an account with your ISP. We recommend the user name as 'celoxis'. Celoxis will read and send emails using this email account just like you do from your email client.
Once you create the email account, you now have to setup Celoxis with this accountYou need to setup your Outgoing mails to be able to receive notifications from Celoxis about task assignments, updates, etc. Follow the steps mentioned to set this up.
- Go to Settings > Site > Edit Site Settings.
- You need to setup Outgoing mails (email notifications) from Celoxis under the Outgoing Mail tab.
- Similarly, the Incoming mails (create task/process via email, task update) to Celoxis under the Incoming Mail tab.
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