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Below are the steps to use the predefined workflows.
- Import the pre configured application
- You can modify the default states and transitions as per your company process or use them as is
- As Admin, click on Settings – Workflow Applications – (Bug Tracker) Process Types – States and Transitions
- You can change the default permissions or roles as per your company process
- As Admin, click on Settings – Workflow Applications – (Bug Tracker) Process Types – Roles
- You can add any custom fields to transitions to capture data that is more relevant to your working
- Then configure the process and define your state managers, resources and time out policies etc.
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