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At times, you need to track updates on work items where you are not assigned but are related to the work you're doing. By following a work item:

  • You get updates via email notifications about the updated on the work items.
  • You can even reply to the emails, which will then add your comments against that work item.

To Follow a work item:

By default, the assignee of a task or app item and the State Manager/Project Manager automatically follow that task or app item. Additionally, one can follow any work item:

  1. By clicking on that task or app item's three-line actions menu and selecting "Follow this item".
  2. From the work item's view pane.

From a Work item's View Pane

From a Work item's three-line actions menu

 

 

Managing Followers


The creator of a work item (or anybody who has Edit privileges to can edit the work item) can also manage the follower list for that work item. To do so, click on the pencil-shaped icon under the Followers section on the work item's view pane. 

Info
  • To unfollow a work item, click on Unfollow this item from its three line actions menu or its view pane. To unsubscribe from emails, click here.
  • You need to be able to view a work item to be able to follow it or receive updates on it.