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You can have only one 'active' (ticking) timer at a time and is indicated in Red. To add time click on Fill Time fill time icon. This will open an Update Progress & Time window with the time pre-filled. You can modify the hours if required. After you fill time the timer for that Work Item is reset. To remove the Work Item from the list click on 'Delete' icon. 

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  1. From the main menu, click on Projects and navigate to Timers.
  2. On the new pop-up, click on Add Timer and select one of the available option on which you want to fill time: Task or Apps. 
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  3. Select the appropriate Work Item from the project and click on Next.

    Alternatively, you can also start the timer on the work item from its respective action drop-down itself.
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  4. The Work Item appears in the timer window. Click on the Start icon to start the timer for that Work Item.
  5. To pause a timer, click on the Pause icon next to the Work Item.
  6. To reset a timer, click on the Reset icon for the Work Item.
  7. To delete a timer, click n the Delete icon  for the Work Item.
  8. To fill time, click on the Fill Time icon  for the Work Itemnew timer for the task is started. You can see the timer on the top-right of your menu bar.
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  9. You can click on the timer displayed on top-right to view the actions available on time e.g: Fill time, pause, Reset, Delete.
Info
  • Adding a timer on a new work item will start the new timer. Any existing one will be paused.
  • If you add the timer again on the existing work item again, it will reset the timer for that work item.

If the 'Start Timer' option is not available on a particular work item, then check the following:

  • The 'Allow Time' option on the work item is unchecked.
  • The project under which the work item is present is in 'In Planning' or 'Archived' phase and your company does not allow time on these phases.
  • The 'Time Sheet' module of your company is disabled.