Email alias are user-friendly addresses that Celoxis lets you use instead of the long system generated addresses for the custom apps.
For example, the email address generated for creating custom app item; lets say your Bug Tracking application via indirect email address looks like: celoxis+NI-17f-2433@celoxis.com. This address is complex and not easy to remember. For this purpose, Celoxis lets you use an alias which is a simple address which maps to the complex address.
Read this, to see how email filing works using email aliases.
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The alias name should be different than the one you have created for your Incoming or Outgoing email address. |