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Below are few errors that you may encounter while syncing time entries with QuickBooks Online. 

1. Error: Employees Missing in QuickBooks Online                                 
   SolutionReason:- 
   This error occurs when the user's name in Celoxis and QuickBooks Online company is not identical or the user is not available QuickBooks Online. 
   
   Solution:
   a. Confirm if user has been set up in QuickBooks Online
   b.  Make sure that the Name in Celoxis matches the Display Name in QuickBooks Online. 
   
   
2. Error: Customers Missing in QuickBooks Online                              
   SolutionReason:- 
   This error occurs when the client's name in Celoxis and QuickBooks Online is not identical or the client is not available in QuickBooks Online.  
                               
   Solution:
   a. Confirm if client has been set up in QBO
   b. Make sure that the Name in Celoxis matches the Display Name in QuickBooks Online. 
   
   
3. Error: Time codes Missing in QuickBooks Online
   SolutionReason:-
   This error occurs when the time code's name in Celoxis and QuickBooks Online is not identical or the time code (service item) is not available in QuickBooks Online.  
   
   Solution:
   a. Confirm if the service item has been set up in QBO
   b. Make sure that their names are identical.
   
   
4. Error: ERROR CODE:3200, ERROR MESSAGE:message=ApplicationAuthenticationFailed; errorCode=003200; statusCode=401, ERROR DETAIL:null
   This error may occurs due to various reasons (e.g.access token expired or Connection between Quickbooks Online and Celoxis is disconnected)SolutionReason:-
   
   You would get this message typically when your access token has expired.
    
   Solution:
   a. Please ask the your admin to disconnect and reconnect connect to QuickBooks Online again.