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- Error: Oops, there was an error rendering Force.com Canvas application [CeloxisApp].
You don't have permissions to view application with namespace [celoxis] and API name [CeloxisApp]. Click to configure
Solution: When accessing an Opportunity, in the Celoxis section you see this. To resolve- Go to Administration Setup > Manage Apps > Connected Apps > Click on the Celoxis App.
- On the new page, scroll down to the Profiles section and click on Manage Profiles button.
- Select the profiles you want to enable access for Celoxis app and click on Save.
You should now see the Celoxis section.
- Issue: You see the Celoxis section on the opportunity page, but its grayed out.
Solution: You need to increase the Height in Pixels of the Celoxis section to min 600 on the opportunity layout page. - Error: SSL protocol error on app layout page in the Celoxis layout.
Solution: When configuring Celoxis app, check that the Celoxis URL is entered correctly with the correct protocol (http/https) and correct portnumber. - Issue: The section to create project in Celoxis is not visible on the Opportunity page.
Solution: The Opportunity layout page either not configured correctly OR the user's profile is not selected for the layout created for Celoxis (For enterprise and higher editions). - Issue: The Celoxis Salesforce App might not be visible properly using an IE browser.
Solution: It is recommended to use one of the supported versions of IE and set the options mentioned in the link below:
https://help.salesforce.com/apex/HTViewHelpDoc?id=getstart_browser_ie.htm&language=en_US#getstart_browser_ie