At times, you need to track updates on work items where you are not assigned but are related to the work you're doing. By following a work item:
- You get updates via email notifications about the updated on the work items.
- You can even reply to the emails, which will then add your comments against that work item.
Following a work item
:By default, the assignee of the task/is a great way to stay up-to-date with its updates and comments. If you follow a task, you see its updates in the Activity Stream and receive instant email notifications.
Follow a Work item
Assignees of a task or app item and the State Manager/Project Manager are the implicit assignee's of an task/app item. Additionally, one can follow an app item by:
- Run a task/apps report where you can view the work item.
- From the details page of the task/app item or from the actions drop-down menu, click on Follow this item. Your name will start appearing in the Followers list.
For Task:
For App item:
Managing Followersautomatically follow that task or app item. To begin following a work item:
- Click on "Follow this item" link from the work item's view pane.
- Alternatively, go to the task or app item's three-line actions menu and click "Follow this item".
From a Work item's View Pane
From a Work item's three-line actions menu
Managing Followers
The creator of a work item (or anybody who can edit the work item) can also manage the follower list for that work item. To do so, click on the pencil-shaped icon under the Followers section from the work item's view pane.
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