At times, you need to track updates on work items where you are not assigned but are related to the work you're doing. By following a work item:
- You get updates via email notifications about the updated on the work items.
- You can even reply to the emails, which will then add your comments against that work item.
Following a work item
:By default, the assignee of the task/is a great way to stay up-to-date with its updates and comments. If you follow a task, you see its updates in the Activity Stream and receive instant email notifications.
Follow a Work item
Assignees of a task or app item and the State Manager/Project Manager are the implicit assignee's of an task/app item. Additionally, one can follow an app item by:
- Run a task/apps report where you can view the work item.
- From the details page of the task/app item or from the actions drop-down menu, click on Follow this item. Your name will start appearing in the "Followers" list.
For Task (Details page)
For task (actions menu)
For App item (actions menu)
Managing Followers
At times, you might wish to add users to the followers list to keep them updated about the progress of thw work items. To do so, follow the steps below:automatically follow that task or app item. To begin following a work item:
- Click on "Follow this item" link from the work item's view pane.
- Alternatively, go to the task or app item's three-line actions menu and click "Follow this item".
From a Work item's View Pane
From a Work item's three-line actions menu
Managing Followers
The creator of a work item (or anybody who can edit the work item) can also manage the follower list for that work item. To do so, click on the pencil-shaped icon
to add users to the list. You need to have Edit task/app item privilege to be able to add followers.under the Followers section from the work item's view pane.
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