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If you face issues connecting to the SQL Server, check the following :

  1. You have specified the correct details like the DB port number, instance name, etc when making the license request.
  2. Go to Microsoft SQL Server 2008/2012/2014 from your Start programs menu and point to Configuration Tools and then click on SQL Server Configuration Manager.
    1. In the SQL Server Configuration Manager select the node SQL Server Network Configuration > Protocols for MSSQLSERVER
    2. Right-click on the TCP/IP node and select Enable
    3. Restart the SQL Server (SQLEXPRESS) service (In Control Panel > Adminstrative Tools > Services, right-click on the SQL Server (SQLEXPRESS) service and select Restart)
    4. Also Turn off the firewall/ check the firewall settings.
    5. In SQL Server Configuration Manager in the TCP/IP settings, clear the "TCP Dynamic Ports" field in "IP All" section and set the TCP Ports to 1433 for IP/ALL and the other IPs, restart the server again.
       

If you still face issues, use our debugging tool.