You can choose to allow clients to initiate certain project apps (processes) such as help desk requests, issue / bug tracking, change requests, etc... This can be done by keeping the "Clients can initiate" check-box checked for the App definition.
To participate in initiate project processes:
...
apps:
- Clients can go to their specific project.
- Click on the three-line menu
- Go to Add and then to the specific app item.
- In the Summary* box box, type the summary of the processfor this app item.
- Fill in the other details and you can attach files if any.
Alternately
- The client can go to their specific project
- Click on Start Process link to initiate the process
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A Client can also be an assignee for a specific state or a requestor of an app item. |