Page Comparison

Celoxis has a basic process configured to handle Issues. You need to initiate a process of type "Issue". For details, click here.

...

Image RemovedWith Celoxis Issue tracking App, you can manage and maintain list of issues for your projects.

                                         Image Added

Workflow Steps:

1. Customer or a user reports an issue.
2. The added issue goes into the 'Unresolved' state.
3. If more information or clarification is needed, it can be put 'On Hold'.
4. Once the issue is resolved, it moves into the 'Resolved' state.