Celoxis does not delete users from the application; instead, they are deactivated. This is because a lot of data associated with the resource (documents, discussion posts, time sheets timesheets and status updates) forms a part of an organization's knowledge base and needs to be preserved.
Deactivating the licensed users frees up their license and you can use that license for a new user.
To deactivate a User:
- From the main menu, click on View and under People section, click on Clients Users.
- From the actions drop-down beside the user name, click on Deactivate.
- From the drop-down, select the user to whom all the current responsibilities of the user being deactivated need to be re-assigned.
- Click Deactivate. The resource is Deactivated.
The responsibilities of the user being deactivated include the following:
- Open Projects where the user is the PM.
- Open tasks assigned to the user.
- States in Apps where the user plays the State Manager role.
- App items assigned to the user.
- Role memberships for Projects and Apps.
- User-specific data like events, contacts, etc. are deleted.
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