Followers

At times, you need to track updates on work items where you are not assigned but are related to the work you're doing. By following a work item:

• You get updates via email notifications about the updated on the work items.
• You can even reply to the emails, which will then add your comments against that work item.

To Follow a work item:

By default, the assignee of the task/app item and the State Manager/Project Manager are the implicit assignee's of an task/app item. Additionally, one can follow an app item by:

1.  Run a task/apps report where you can view the work item.
2. From the details page of the task/app item or from the actions drop-down menu, click on Follow this item. Your name will start appearing in the "Followers" list.

Managing Followers

As a PM or administrator, you might wish to add users to the followers list to keep them updated about the progress of thw work items. To do so, follow the steps below:

1. Run a task/apps report where you can view the work item.
2. From the details page of the task/app item, click on the pencil-shaped icon to add users to the list. You need to have Edit task/app item privilege to be able to add followers.