This method is preferred when you want your external users or clients to initiate an App. This is typically done with form on your web site that users fill and submit. The form processing script will send email to the relevant address.
Indirect Email Interface:
- On the main menu, click Settings, and then click Company.
- Under Apps section, click Email Integration.
- Under the Indirect email integration section, you will find the email address for your company using which you can initiate the Workflow.
- The email body needs to be in a specific format as mentioned on the same page.