Change Request app helps you track and implement any change requests in the system.
Workflow Steps:
- When a new Change Request is initiated it is in 'Impact Analysis' state.
- On performing Impact Analysis, the Change Request can either be 'Rejected' due to large impact, or can be chosen for Implementation.
- Once the implementation is complete, the Change Request enters the 'Implemention' state, after which it is scheduled for Testing.
- During testing, if any issues are found, the Change Request is sent back to the implementation team.
- Once testing is complete, the Change Request is moved to 'Testing' state, after which it moves to 'Deployment' state and is then 'Closed'.