Apps give you the power to quickly create and manage well defined, repetitive project and business processes or routines. E.g. In a software, a bug is a single piece of work that moves through different "states" like open, verified, fixed, closed, re-opened and so on.

Risk App

Issue App

Processes like help desk requests, to-do lists, issue tracking, sales lead tracking, leave approval, etc... are typical examples of apps in Celoxis. The key difference between project and apps is that while a project is a collection of multiple tasks, a app is a single piece of work that "flows" through a series of steps before completion and different people work on the same piece of work. In the bug example, while a developer may fix the bug, a tester is responsible for testing it.

Apps helps you get the most out of your business processes with an easy and intuitive Apps creator. We understand your processes will change over time and let you easily revise your apps.
You can also capture business specific data as required using custom fields.
Timeout policies allow you to do things like "1 hour - Gold Support", "5 hour - Silver Support". You can also use timeouts for reminders.

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