Common Issues

Following are the common errors/issues you might encounter when installing the Celoxis App:

  1. ErrorPackage install error. There are problems that prevent this package from being installed.

    Reason:  You might already have an instance of the Celoxis app installed in Salesforce. 
     
  2. Error:  Package Install Error. There are problems that prevent this package from being installed. Missing feature: Apex Classes
    Reason: Celoxis Salesforce App uses Apex classes, which are not supported on 30 day trials. Please purchase your Salesforce.com edition before you can install the app. Alternately, you can install the app in a free Developer Edition trial account to get a test drive.