Upgrading from 4.5.X to 5.0.Y

If you are using an older version than 4.5 and wish to upgrade to version 5.0 then please contact support team.

You cannot upgrade directly from V4.5 to V5.1

To upgrade:

  1. Download Celoxis 5.0. We will send you the download link
  2. Backup your existing database and data directory. If the upgrade fails for any reason, the backed up database and data directory will have to be restored.
    1. To know your database, go to license.properties file into <Celoxis-install-dir>\psa_4.5.0\webapps\psa\WEB-INF\conf.
    2. To know your data directory, from the main tool bar go to Setup > Site and then click on the link Edit Settings (Mail Server, etc.) and look at Data Directory Path.

Upgrading:

    1. Unzip the downloaded psa_5.0.zip file into <Celoxis-install-dir>(<Celoxis-install-dir> on Linux)
    2. You should now have: <Celoxis-install-dir>\psa_5.0.x\webapps directory (<Celoxis-install-dir>/psa_5.0.x/webapps on Linux)
    3. Open a command prompt (terminal on Linux)
    4. Stop Celoxis 4.5.0: Go to <Celoxis-install-dir>\psa_4.5.0 directory and type : bin\shutdown.bat (bin/shutdown.sh on Linux)
    5. If you have installed Celoxis as a Windows Service, remove it. Type : bin\service.bat remove
    6. Type: cd <Celoxis-install-dir>\psa_5.0.x (cd <Celoxis-install-dir>/psa_5.0.x on Linux)
    7. Type: bin\startup.bat (bin/startup.sh on Linux)
    8. http://<your-server-name>:8888/psa/Upgrade.do
    9. Follow the instructions there to complete  the upgrade.


If the Upgrade fails, refer here