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Celoxis enforces certain limits on data retrieval for reports. This is because running certain reports results in colossal amount of data which not only slows down your application, but also impacts other users. This data is not even relevant for decision making. Described below are the various limits set on report data and the error messages you will see when your data exceeds those. It also explains the action you can take. 

Error MessageReasonAction required
Report resulted in too many recordsIf a report returns more than 15,000 rows of data, this message will be shown. After a couple of weeks, the data will not be displayed; instead an appropriate error will be shown.
  • Edit such a report to add more filters to your reports.

  • For Example:

    1. In a 'Project' report, add filters such as "Manager", "Client", "Phase" or "Category", etc to see relevant data.
    2. In a 'Time entry' report, add filters such as "Date", "State", "Time code", etc.
Pagination limit exceeded

There is a maximum records per page limit on reports.

  • When the report is loaded on the dashboard, this limit is 50 records per page. 
  • For an individual report, it is set to 250 per page.
No action is necessary from your side. When the limits are enforced, the per page record count will automatically readjust to those limits.
This report is no longer supported on the dashboardThis message will appear on all Gantt Reports and Resource Load Charts that are on your dashboard. These reports consume lot of server & client resources and are one of the primary reasons for slow-loading dashboards. Dashboards are the top-visited links in the application and hence having these resource-intensive reports can cause severe performance degradation. Remove them from the dashboard and access them individually. They will be automatically removed from your dashboard in a couple of weeks, if not manually removed.
Resource load chart: Date range exceeds limit of 3 / 12 months

For Resource Load Chart, the following limits are enforced:

  • When "Zoom" is Day, the data will be limited to a Quarter.
  • When "Zoom "is Week or Month, the data will be limited to a Year.

 

Fix your Zoom & Period filters as mentioned. These will be automatically enforced in a couple of weeks, if not manually fixed.
Weekly Time: Filter Tasks for In range cannot exceed 3 monthsThe In Range option under "Filter Tasks" on the Weekly time screen will be limited to 3 months. Ensure that the In Range option under "Filter Tasks" on the Weekly time screen should have a date range which does not exceed 3 months. These will be automatically enforced in a couple of weeks if not manually fixed.

These limits can be changed by the Product/On-Premise customer. For details, refer here.

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