Our Bug tracking App lets you keep track of all reported bugs and defects in software development projects.
Workflow Steps:
- User reports a bug.
- Bug is set in the 'In Verification' state and assigned to the QA Manager (defined as a State Manager) who can do one of the following
- Seek further clarification on the bug from the client
- Assign to someone from his/her team for verification
- Verify themselves if it is a bug or not
- If Not a bug, then Close the item and inform the user
- Otherwise flag it as a Bug and assign to someone from the Engineering team who will work on the fix
- When fixed, they can mark it Ready for Retest and assign to someone from QA team who will test the fix
- If fixed, then QA can mark as the bug as Passed and close it, informing the user.
- If not fixed, then QA can mark the bug as Failed and assign back to Engineering for fixing
- Engineering can fix the bug and mark it for Retest, assigning it back to the QA