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Below are few errors that you may encounter while syncing time entries with QuickBooks Online. 

  1. Error: Employee Missing in QuickBooks Online
                                     
    Solution:-
    This error occurs when the user name in Celoxis and QuickBooks Online company is not identical or the user details have not been updated in QuickBooks Online. 
    a. Verify the user name in Celoxis and QuickBooks Online 
    b.  Confirm if user has been is set up in QuickBooks Online

  2. Error: Customer Missing in QuickBooks Online
                                  
    Solution:-
    This error occurs when the client name in Celoxis and QuickBooks Online is identical or the client is not created in QuickBooks Online.  
    a. Verify the client name in Celoxis and QuickBooks Online
    b.  Confirm if client has been is set up in QBO

  3. Error: Time-code does not exist in the Quick-Books Online company 
    Solution:-

  4. Error: Error connecting to the QBO Company
    Solution:-

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    Solution:-

     



 

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