Limits

As your data grows fetching all that data slows down the loading of your pages. In order to keep the application responsive we have enforced some limits. The table below lists the the limits, the error/warning messages and the actions you can take to reduce the data.

Error Message

Reason and Actions required to fix it

Report exceeded limit of 15,000 records.

A limit of 15,000 rows for any report is enforced.

To fix this edit the report and add filters or use the promptable filters defined. For Example,

In 'Project' reports, use filters such as "Manager", "Client", "Phase" or "Category".
In 'Time entry' reports, use filters such as "Date", "State", "Time code".

In most cases you are interested in recent data. So the easiest way to limit data in any report is to use date filters.

For any Time-Phased report: Date range exceeds limit of 'n' months

The Period filter on the Resource Load Chart is limited based on the Zoom level. The value of 'n is'

3 months for Day zoom
12 months for Week or Month zoom.

You can change this or it will be enforced automatically.

Weekly Time: Task date range exceeds limit of 3 months

The limit for In Range option under "Filter Tasks" on the Weekly time screen is 3 months.
Reduce the range or it will automatically default to last 3 months when limits are enforced.

The Resource Load chart and the Gantt reports are not available for the dashboard as they cause performance degradation.
These limits can be changed by the Product/On-Premise customer. For details, refer here.