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Replying from Emails
You can reply to any work item email notifications received from Celoxis which will then add a comment to the respective work item. You can also add attachments even attach files to your reply.
The These notifications also include a link to the that work item that you are following. for viewing within the application.
Managing Email Prefs
An implicit user can enable email notifications by checking the 'Work Item progress is updated' preference under 'My Setting'Preferences
Users who are implicitly associated with work items (e.g. task assignees) can toggle their email notifications as needed from "My Settings" under the user avatar. For steps, refer here. When a user is added as a follower (explicit) either by other user or himself (by On the other hand, when users are explicitly added as followers either by themselves (i.e. clicking on the 'Follow this item') , the email notifications are sent automatically to the follower. No separate preference need to be enabled. or by another user, emails are automatically sent to them on updates to work items. There are no separate email preferences for explicitly added followers.
Unsubscribe from Emails
For an implicit user, clicking on the "To change your email notification options, click here" will bring up a pop-up in Celoxis showing your enabled preferences. You can then uncheck the related notification and Save.
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