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At times, you need to track updates on work items where you are not assigned but are related to the work you're doing. By following a work item:

  • You get updates via email notifications about the updated on the work items.
  • You can even reply to the emails, which will then add your comments against that work item.
To Follow

Following a work item

:

By default, the assignee is a great way to stay up-to-date with its updates and comments. If you follow a task, you see its updates in the Activity Stream and receive instant email notifications.

Follow a Work item

Assignees of a task or app item and the State Manager/Project Manager automatically follow that task or app item. Additionally, one can follow any To begin following a work item:

  1. By clicking on that Click on "Follow this item" link from the work item's view pane.
  2. Alternatively, go to the task or app item's three-line actions menu and selecting click "Follow this item".From the work

 

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From a Work item's

details page.

From Task (Details page) 

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From App item (actions menu)
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View Pane

 

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From a Work item's three-line actions menu


Managing Followers

A The creator of an a work item (or the PM, can add users to the followers list to keep them updated about the progress of thw work items. To do so, follow the steps below:

  • Run a task/apps report where you can view the work item.
  • From the details page of the task/app item

    anybody who can edit the work item) can also manage the follower list for that work item. To do so, click on the pencil-shaped icon

    to add users to the list. You need to have Edit task/app item privilege to be able to add followers.

    under the Followers section from the work item's view pane. 

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    Info
    • To unfollow a work item, click on Unfollow this item from the actions drop down of the respective itemits three line actions menu or its view pane. To unsubscribe from emails, click here.
    • You need to be able to view a work item to be able to follow it or receive updates on it.