Followers

At times, you need to track updates on work items where you are not assigned but are related to the work you're doing. By following a work item:

• You get updates via email notifications about the updated on the work items.
• You can even reply to the emails, which will then add your comments against that work item.

To Follow a work item:

By default, the assignee of a task or app item and the State Manager/Project Manager automatically follow that task or app item. Additionally, one can follow any work item:

1. By clicking on that task or app item's three-line actions menu and selecting "Follow this item".
2. From the work item's details page.

From Task (Details page) 

From App item (actions menu)

 

Managing Followers

A creator of an work item or the PM, can add users to the followers list to keep them updated about the progress of thw work items. To do so, follow the steps below:

1. Run a task/apps report where you can view the work item.
2. From the details page of the task/app item, click on the pencil-shaped icon to add users to the list. You need to have Edit task/app item privilege to be able to add followers.