After you have defined your state transitions, you may want to define the action that will occur when the workflow With triggers, you can specify the actions to be initiated when the system receives an email from the requestor.
- In the Workflow pop-up, go to the Triggers tab.
- Click on to add the select the state in which Click on
- Select the state on which you want to define the trigger. You can select the state under When in State...
- Under the Perform Action, select the next state in which the Workflow should move action to be performed when the requestor sends in an email.