When working on an App item, the assignee or the Manager/State Manager at times might need to add comments to the App item for updating the Requestor or a general update.
To add comment:
- Go to the App item.
- From the actions drop-down
of the item, click on Add Comment. - Enter the Comments.
- You can enter the Hours with the Timecode you have spent on the item also.
- Select Notify Requestor option, if you want to notify the requestor of the transition and comments. This field is only visible if the Use Requestor Field?is checked when defining the App.
- Click Submit. The item will be updated with the new comments.
By default, the user assigned to the App item or the user with Add Comment privilege can add comment to the item.