When working on a Workflow, the assignee or the Manager/State Manager would want to add some comments to the Workflow to update the Requestor or a general status update on it. This can be done without the need to do the state transition. By default, the user assigned to the Workflow or the user with Add Comment privilege can add comment to the Workflow.
To add comment:
- Go to the Workflow.
- From the actions drop-down
of the process, click on Add Comment. - Enter your Comments.
- You can enter the Hours with the Timecode you have spent on the Workflow also.
- Select Notify Requestor option, if you want to notify the requestor of the transition and comments. This field is only visible if the Use Requestor Field?is checked when defining the Workflow.
- Click Submit. The process will be updated with the new comments.