If you are using Oracle please contact your database administrator to setup the database with the following criteria :
- Create a database with UTF8 character encoding where owner is the user celoxis. The database name should be the same as specified in your license request. Ensure that the Oracle SID and database name match.
- Create a database user e.g. celoxis. Grant this user all permissions on the database. Also, give this user unlimited quota for tablespace users.