At times, reassigning the app item may be done for a variety of reasons like work restructuring or the current assignee is on leave or is busy with other activities.
To reassign the App item:
- Go to your app item.
- From the actions drop-down
of the app item, click on Reassign - Select the user to reassign the item from the Reassign To drop-down.
- You can enter suitable comments for the change if required.
- Click on Submit. The item will be re-assigned to the user new.
- The new assignee will receive a notification that the App item is assigned to him.
- The original assignee will no longer see the App item when filling time or in reports.
- Only the user with Reassign privilege will be able to perform this action.