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These settings are used by Celoxis to create tasks, update task's progress, etc from email.
  •  Go to  Settings > Site > Edit Site Settings.
  • Under the Incoming Mail tab, set the following


  • The Email Address is the email account you created for sending mails to Celoxis.
     
  • Select the Protocol from the list available in the drop-down for receiving mails.
     
  • The Host is the name or IP address of your mail server .
     
  • The User Name and Password are of the mail account you have setup for Celoxis to receive mail.
     
  • The Plussed Symbol needs to be selected according to the symbol supported by your mail server. This symbol is used to generate your Indirect process, create task via email addresses.

    • For example, the Exchange server does not support the + or - symbol. Hence, you will need to select Do not use plussed addressing. 
       

  • Restart the application after saving the changes.

If you have issues, refer here.

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