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To add/edit a Client:

  1. On the main menu, click People, and then click Clients.
  2. From the action drop-down , click on Add Client
  3. In the new pop-up window, enter the login credentials : Login, Password and Confirm Password. These fields can be left blank if you do not want the client to login.
  4. Enter the other details like the Name, Email, Phone, Time Zone, etc
  5. Under the Client Hierarchy drop-down, select the parent client if you are creating a child client. For more on client hierarchy, refer here.
  6. Fill in other details under the different tabs.
  7. Click Save.

A Client can configure his/her own dashboard by clicking on the Dashboard tab to see reports after logging in. The client will only see those reports which are shared with them.


To deactivate a Client:

  1. On the main menu, click Settings, and then click Company.
  2. In the Users And Clients section, click Client Accounts.
  3. In the Clients window, point to a client, and click the action drop-down and then click Deactivate.
    The client will be deactivated and will not be able to login to Celoxis.

You can reactivate the user by clicking on the action drop-down of the client and then click on Reactivate

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